Privacy Policy

  1. Purpose and scope of information collection

Oau.vn does not sell, share, or exchange customers’ personal information collected on the website with any third party.

The collected personal information will only be used internally within the company.

When you contact us to register for services, the personal information that Oau.vn collects includes:

  • Full name
  • Address
  • Phone number
  • Email
  • In addition to personal information, there is also information about the service:
  • Product name
  • Quantity
  • Delivery time of the product
  1. Scope of information usage

The collected personal information will only be used internally by Oau.vn for one or all of the following purposes:

  • Customer support
  • Provide information related to services
  • Process orders and provide services and information through our website according to your request
  • We may send information about new products, services, upcoming events, or recruitment information if you register to receive email notifications.
  • In addition, we will use the information you provide to support customer account management; confirm and carry out financial transactions related to your online payments;
  1. Information retention period

For personal information, Oau.vn will only delete this data if requested by the customer. Customers can send a request via email to Oauvietnam@gmail.com.

  1. Individuals or organizations that may have access to personal information

The entities that may have access to customers’ personal information include the following:

OAU Organic Agriculture Joint Stock Company

Partners who have signed contracts to perform part of the services of OAU Organic Agriculture Joint Stock Company. These partners will receive information according to the contract agreement (which may be part or all of the information depending on the contract terms) to support users in using the services provided by the Company.

  1. Address of the unit collecting and managing personal information

OAU Organic Agriculture Joint Stock Company

Address: Lot C12, Phu My Industrial Cluster, Tay Ho Commune, Da Nang City

Phone: 0979.6666.79 – 0915.333.619

Website: Oau.vn

Email: Oauvietnam@gmail.com

  1. Means and tools for users to access and modify their personal data

Oau.vn collects customer information through the website. Customers’ personal information is collected via emails sent to our mailbox when contacting us to purchase products or services: Oauvietnam@gmail.com, or through phone calls to order products at 0979.6666.79 – 0915.333.619.

You can contact the above email address or phone numbers to request Oau.vn to modify your personal data.

  1. Mechanism for receiving and resolving consumer complaints related to the misuse of personal information beyond the stated purposes or scope.

At Oau.vn, protecting your personal information is very important. You are assured that the information you provide to us will be kept confidential. Oau.vn commits not to share, sell, or rent your personal information to any other party. Oau.vn commits to using your information only in the following cases:

  • Improve the quality of customer services
  • Resolve disputes and complaints
  • When required by legal authorities.

Oau.vn understands that protecting your personal information is both your right and our responsibility. Therefore, if you have any questions or feedback related to Oau.vn’s privacy policy, or related to the misuse of personal information beyond the stated purposes or scope, please contact us via hotline 0979.6666.79 – 0915.333.619 or email: Oauvietnam@gmail.com.

0979.6666.79